Contact Us

  • Register with iGP
  • Complete assessment
  • diagnosis & treatment

All enquires should be emailed to or use our Contact Us form

Please note we do NOT deal with medical emergencies. If you require urgent medical advice then please contact NHS 111 or 999 in an emergency. 

Our Current Opening Times:

Monday to Sunday: 10am - 4pm

Any assessments completed outside of our opening times will be processed once the service re-opens as above. 

Issues with medication collection sometimes arise from patients attending on a different day from when the prescription was arranged at the pharmacy. Please contact us if you encounter any problems and most cases are resolved within 30 minutes during normal opening hours.

Please only call if you have a query about an existing online consultation. All cases concerning the collection of medication will be prioritised.

For all other enquires please email us at for the fastest response. During opening hours we endeavour to respond to enquires the same day during working hours, however, important queries will always be prioritised.

Please note that we only treat the conditions listed on our platform through the online assessment process. We do NOT offer telephone or video consultations. We do NOT issue medical letters or sickness or exemption certificates. 

Telephone Number: 020 8798 3964

i-GP is designed and run by GMC registered family doctors with over 40 years of NHS experience. If you have any questions or feedback regarding our services, please do get in touch by email

We are registered with the Care Quality Commission Provider ID: 1-2472892225.

i-GP Office:

26 King's Hill Avenue, King's Hill, West Malling, Kent, ME19 4AE


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